Employer: Midwestern University
Hiring Department: Clinical Skills and Simulation Center
Job Title: Clinical Skills Coordinator
Additional Information: https://recruiting.ultipro.com/MID1016/JobBoard/14e53f57-a561-4a17-e6ef-fbd661b8b6c1/OpportunityDetail?opportunityId=29d1dfb1-d50a-46cb-96c5-e59a2afc2695
Summary
The Clinical Skills Coordinator provides administrative support and coordination of activities in the Clinical Skills and Simulation Center. This position reports to the Assistant Director, Clinical Skills and Simulation Center.
Essential Duties and Responsibilities
- Support for events, simulations, workshops, and/or assessments for which assigned:
- Responsible for all aspects of event coordination from entry of case materials and checklists, creating schedules, and utilizing the CAE LearningSpace software to communicate with learners prior to the event.
- Responsible for coordinating with SP Program staff to ensure appropriate SP staffing for events if applicable
- Responsible for equipment preparations, set up, and take down for events when applicable
- Monitor and coordinate pre-event technical and non-technical preparations (room set up, supplies, floor manager and/or faculty packets, sign in sheets, etc)
- Resolve and/or report issues with equipment. Track equipment usage and sign out.
- Ensure office and medical supplies needed to facilitate an event are available
- Maintain and archive event materials on the department share drive
- Maintain an up-to-date work flow chart on the Master Center Calendar in Outlook
- Attend department meetings and huddles as requested.
- Other duties or projects as assigned by the Center Director and/or Assistant Director.
- Perform external/customer service duties to include:
- Meet with users to identify their event needs and ensure optimal preparation of their event
- Establish guidelines/deadlines for event materials
- Keep users informed on the status of their event resource requests and completion of pre-event set up
- Communicate with customers in a timely and professional manner
- Communicate effectively and handle challenging or confidential matters with the utmost professionalism. Ability to work professionally with a varied number of faculty and staff.
- Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This individual must be able to work in a constant state of alertness and safe manner and have regular, in-person, predictable attendance. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be highly organized and detail oriented with ability to work well under pressure and manage multiple priorities or deadlines simultaneously.
- Proficiency in providing high level customer service providing flexible and responsible solutions to difficult situations.
- Ability to build and maintain rapport and collaborate effectively with administration, staff, and peers.
- Ability to maintain the confidentiality of student and center information.
- Must be a self-starter with ability to work independently with limited supervision as well as part of a team
- Maintains professional demeanor at all times.
- Ability to occasionally flex schedule to meet needs of department which includes working late or coming in early.
Education and/or Experience
High School diploma or GED required. Bachelor's degree preferred. Must have at least 5 years of related administrative or event coordination experience. At least 1 year of experience working with simulation equipment or technology highly desired. Experience working in a team and customer service oriented environment.
Computer Skills
Computer proficiency in database management and MS Office (Word, Excel, Outlook). Experience with CAE LearningSpace and simulation technology is highly desired.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally required to stand, walk, use hands to handle, feel, or manipulate items and reach with hands and arms overhead. The employee is regularly required to sit, talk and hear. The employee must be willing and able to lift and/or move equipment or inventory frequently up to 20 pounds and occasionally up to 40 pounds.
