Employer: Hendricks 

Job Title: Director of Systems Excellence and Leadership Development

Additional Information: https://www.nursingnetwork.com/nursing-jobs/708868-director-of-system-excellence-and-leadership-development?utm_source=activity_update&utm_campaign=send_update_to&utm_medium=email

Job Summary :

The Director of System Excellence and Leadership Development is a pivotal role in steering organizational performance, fostering a culture of continuous improvement, and cultivating leadership capabilities. This position involves crafting and implementing strategies, processes, and systems that not only promote organizational excellence but also drive the development of strong, effective leaders.

Job Description

Essential Responsibilities:

 Performance Excellence Framework Implementation:

1. Spearhead the adoption of a comprehensive framework for performance excellence.

2. Develop and execute strategies to integrate performance excellence principles into organizational processes.

3. Conducts annual training and development needs assessment.

4. Develops training and development programs and objectives.

5. Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.

 Strategic Planning:

1. Collaborate with senior leadership to align organizational goals and objectives with performance excellence criteria.

2. Facilitate the creation and execution of strategic plans promoting sustainable excellence.

Process Improvement:

1. Identify opportunities for process enhancement aligned with performance excellence criteria.

2. Implement methodologies such as Lean Six Sigma to boost operational efficiency.

3. Challenge status quo to constantly improve ways of workings across the organization.

Leadership and Culture:

1. Cultivate a culture of excellence, accountability, and continuous improvement.

2. Develop and implement leadership training and development programs to cultivate a high-performing and empowered workforce.

3. Designs and develops HR training programs for management and employees.

4. Develops learning activities, audio-visual materials, instructor guides and lesson plans.

5. Makes assessments of effectiveness of training in terms of leader accomplishments and performance.

Performance Measurement and Analysis:

1. Establish key performance indicators (KPIs) aligned with performance excellence criteria.

2. Implement systems for data collection, analysis, and reporting to support data-driven decision-making.

Customer Focus:

1. Develop and implement strategies to enhance customer satisfaction and engagement.

2. Utilize customer feedback to drive improvements in products, services, and processes.

Employee Engagement:

1. Implement initiatives to boost employee engagement, satisfaction, and retention.

2. Foster a collaborative and inclusive work environment valuing diversity and innovation.

Continuous Learning and Innovation:

1. Promote a culture of continuous learning and innovation across the organization.

2. Identify and implement best practices from within and outside the organization.

Leadership Development:

1. Design and implement leadership development programs aligned with organizational goals.

2. Provide coaching and mentorship to emerging and existing leaders to foster growth and effectiveness.

Required Skills/Abilities:

-Excellent verbal and written communication skills.

-Proven effective management skills.

-Proficient with Microsoft Office Suite or related software.

-Strong presentation skills.

-Adept with a variety of multimedia training platforms and methods.

-Ability to evaluate and research training options and alternatives.

Qualifications:

-Bachelor’s degree in business, management, or a related field (Masters degree preferred). -Certification in quality management, such as Certified Manager of Quality/Organizational Excellence (CMQ/OE) or Six Sigma, is desirable.

-Proven experience in implementing performance excellence models. -Strong leadership, communication, and interpersonal skills.

-In-depth knowledge of quality management principles, process improvement methodologies, organizational development, and leadership principles.

Experience:

-Minimum of 8 years of experience in organizational development, quality management, or a related field.

-Track record of successfully leading organizations through continuous improvement initiatives.

-Experience working with cross-functional teams and facilitating organizational change.

-Demonstrated success in designing and implementing leadership development programs.